|
Change of use of
water branch
|
Change user type
|
1. File number / property subscription
2. Letters of Jihad / Tourism / Letter or permission of Samat Office
|
Electronic payment
according to the approved
tariffs of the day
|
5 Days
|
|
Change the diameter of the water branch
|
Increase or decrease the diameter of the existing branch at the joint request (in compliance with paragraph 21-4 of the Operational Regulations)
|
1. File number / property subscription
2. Municipal drilling permit
|
In accordance with the approved tariffs of the day
, electronic payment
|
12 days
|
|
Changing the specifications of water and sewage subscribers
|
Changing the characteristics of the property and the owner after reviewing the submitted documents (in accordance with the provisions of paragraph 4-30 of the operating regulations)
Description: Includes change of name, address and.
|
1. File number / property subscription
2. Documents of ownership and national card (for renaming only)
|
Electronic payment according to the approved tariffs of the day
|
5 Days
|
|
Changing the number of residential units of water and sewage subscribers
|
Increase or decrease the number of residential units based on the submitted documents
|
1. File number / property subscription
2. Permits to change the number of residential units
|
Electronic payment according to the approved tariffs of the day
|
7 Days
|
|
Change the contractual capacity of the water branch
|
Increase or decrease the contractual capacity of non-residential properties based on the submitted documents (in accordance with the provisions of paragraph 19-4 of the operating regulations)
|
1. Subscription number / property file
2. Jihad letter / tourism letter / letter or license of Samat office
|
Electronic payment according to the approved tariffs of the day
|
7 Days
|
|
Replacing the water meter
|
Replacement of a new meter instead of a damaged or worn property meter, in accordance with paragraph 39-4 of the operating regulations
|
1. Subscription number / property file
|
no fee
|
10 Days
|
|
Water meter test
|
Check the correct operation of the meter after the subscriber request and pay the relevant fees
|
1. Subscription number / property file
|
Electronic payment according to the approved tariffs of the day
|
10 Days
|
|
Announcement of water meter operation
|
Announcement of meter consumption number by the owner or residents of the property due to non-reading of the meter
|
1. Subscription number / property file
2. Current meter number
|
zero
|
instantaneous
|
|
Water meter separation
|
Installation of sub-meters at the joint request if there are conditions
|
1. Proof of ownership
2. National card
3. Letter of commitment
4. Municipal drilling permit / Jihad letter / Housing letter
5. Exemption
|
Electronic payment according to the approved tariffs of the day
|
12 Days
|
|
Relocate the water meter
|
Displacement of sewage meter and siphon, change of branch level, change of branch direction
|
1. File number / subscription
2. Identity documents
3. Positive documents of ownership
4. Necessary permissions of related devices
|
Electronic payment according to the approved tariffs of the day
|
12 Days
|
|
Sale of tanker water
|
Sale of mobile water by tanker
|
1. Complete the application form
2. Payment receipt
|
Electronic payment, tailored to the situation
|
24 hours
|
|
Install additional sewer siphon
|
Installation of the second or third branch of the property sewage upon the request of the applicant and if the necessary conditions exist
|
1. Subscription number / file
2. Necessary permissions of related devices
|
Electronic payment according to the approved tariffs of the day
|
21 Days
|
|
Request to review the bills of water and sewage subscribers
|
Checking the invoice for the accuracy of the calculation and also checking its costs for reading errors, meter failure or burst pipe
|
1. Subscription number / property file
|
no fee
|
3 Days
|
|
Debt settlement of water and sewage subscribers
|
Providing the possibility of electronic payment of bills through the site, telephone and …
|
1. Applicant request or notarial inquiry letter
2. Subscription number / property file
|
Based on notified tariffs
|
3 Days
|
|
Answer to the inquiry of water branch ownership
|
Determining the debt and the status of water and sewage branch and answering the inquiry.
1. Inquiry upon joint request
2. Inquiry at the request of the office
|
1. Request an inquiry
|
no fee
|
2Days
|
|
View the records of bills and payments of water and sewage subscribers
|
Issuance of duplicate receipts or records at the joint request
|
1. Subscription number / property file
|
no fee
|
instantaneous
|
|
Collect or merge water diversion
|
Collection of additional property divisions in case of merger of two or more divisible properties (in accordance with paragraph 42-4 of the Operational Regulations)
|
"1. File number / property subscription
2. Ownership document or other positive documents
3. National card of the owner
4. Required permissions from related devices "
|
Electronic payment according to the approved tariffs of the day
|
12 days
|
|
Temporary disconnection and connection of water branch
|
Disconnection and connection of water / sewage branch at the joint request (in accordance with clauses 41-4 and 40-4 of the operating regulations)
|
1. Temporary suspension request letter
|
electronic payment
|
3 Days
|